Lightspeed K Series API degraded performance

Incident Report for SO'USE

Resolved

This incident has been resolved.

Posted Mar 29, 2024 - 18:34 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 29, 2024 - 14:16 CET

Investigating

Currently the Lightspeed K Series API is showing slow response times and orders are sometimes failing. We are monitoring the situation.

Posted Mar 29, 2024 - 14:06 CET

This incident affected: Bestellsystem and Kassenschnittstellen (Lightspeed K Series).